Complaints

At Flambard Williams, we strive to offer a professional service to all clients and customers. In the event that we fail to meet your expectations, we are committed to addressing complaints in a thorough and professional manner.
 
Our complaint procedure entails contacting us via email at info@flambardwilliams.co.uk to register your complaint or query. If you initially make your complaint verbally, we request that you submit it in writing.
 
Provide as much detail as possible, including times, dates, and any relevant documentary evidence, and specify how we can resolve the issue to your satisfaction.